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A conversation with the TIO: "Defending phone and internet accounts from fraudsters"
The Telecommunications Industry Ombudsman invites you to a free online event, "A conversation with the TIO: Defending phone and internet accounts from fraudsters” on Thursday 16 December at 11am (AEST) via Zoom.

In the last financial year, the TIO received over 500 complaints from consumers who said they had fallen victim to telco related fraud. The TIO’s Systemic Investigation Team looked into these complaints to shine a light on the consumer experience and the barriers faced by telcos when defending phone and internet accounts from fraudsters

In this 45-minute webinar, we will share the:
• The findings of our report
• Recommendations to telcos and consumers to help improve account security, and
• Tips for assisting consumers affected by fraud

Individuals, organisations, community groups and advocates who assist vulnerable consumers are encouraged to participate in the conversation.

To secure your place, register now.

Dec 16, 2021 11:00 AM in Canberra, Melbourne, Sydney

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